Archive Data Backup

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Archive Data Backup

This is an overview of the Telcoline Archive Service

Telcoline Archive service provides an automatic backup solution, as well as a convenient way of storing and retrieving phone data. Telcoline Archive service is available to Telcoline customers in the US, Canada, UK, and Europe.


The Telcoline Archive service is a manual process where a user is required to send an email to from registered email address in order to archive account data.

Accessing the Telcoline Archive service

We will share an downloadable file as archived zip file via email.

Telcoline data retention policy

Duration Count/Size
Automatic call recordings 30 days 10k recordings / account
On-demand call recordings 30 days 100 recordings / mailbox / user
Fax/-Voicemail 7 days 100 messages / folder